Terms & Conditions

1. Service Description

By using Clarity, you understand that:

• Clara is an AI chatbot providing general information
• Responses are for informational purposes only
• This service does not replace consultation with a licensed healthcare provider
• No medical services are being provided

2. AI & Technology Disclosure

Clara uses Google Gemini AI technology. You acknowledge:

• Responses are algorithmic outputs generated by artificial intelligence
• No physician or medical professional reviews Clara's responses
• AI can make errors, including omissions and incorrect suggestions
• Accuracy is not guaranteed and may vary
• Your data is processed on US-based servers (Google Cloud)

3. No Medical Relationship

4. Medical Disclaimers

Clarity is NOT a substitute for professional medical care:

• Always consult a licensed healthcare provider for medical advice
• Do not delay seeking medical care based on information from Clara
• Clara cannot diagnose medical conditions
• Clara cannot prescribe treatments or medications
• Information provided may not be complete or current

5. Test Kit Information

If you order test kits through Clarity:

• Test kits are for screening purposes, not diagnosis
• Results may include false positives or false negatives
• Window periods may affect test accuracy (time between exposure and detection)
• User error in sample collection can affect results
• Negative results do not guarantee absence of infection
• Positive results should be confirmed by a healthcare professional

6. User Responsibilities

By using Clarity, you agree to:

• Be 18 years of age or older
• Seek appropriate medical care from licensed professionals
• Not use this service for medical emergencies
• Protect your Tracking ID (we cannot recover lost IDs)
• Provide accurate information to Clara
• Understand the limitations of AI technology
• Accept responsibility for decisions based on AI information

7. Emergency Protocol

8. Limitation of Liability

To the extent permitted by law:

• Clarity is not liable for errors or omissions in AI responses
• We are not liable for decisions you make based on information provided
• Maximum liability is limited to the amount you paid for services
• We are not liable for test accuracy issues, false results, or user error
• Japanese consumer protection laws remain in effect and cannot be waived
• We remain liable for willful misconduct or gross negligence

9. Service Availability

Please be aware:

• Service depends on Google Gemini API availability
• We are not responsible for third-party service outages
• Service may be discontinued at any time without notice
• No guarantee of data retention or retrieval
• We cannot recover lost Tracking IDs

10. Tracking IDs

11. Additional Disclaimers

• Clarity operates without medical oversight or supervision
• This service is not HIPAA compliant (US standard not applicable in Japan)
• Clarity does not provide medical advice, diagnosis, or treatment
• Users should consult a licensed physician for all health decisions
• AI chatbot operates without physician review of individual cases